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Help desk: 0345 130 4387*
Lines are open from 09:00 to 19:00 Monday to Friday.
Please note, the operating hours for this service are:
Monday - Friday: 08:00 - 21:00
Saturday: 08:00 - 15:00
Sunday: 08:00 - 21:00
Due to overnight processing, this service may be unavailable outside of these hours.
Your account number and last payment amount can be found on your most recent mortgage statement.
This must be the postcode of the property that your mortgage is secured against.